Thermal 2 Errorcode: [00220] The beam-balance sensor shutter could not be opened

Thermal2 Errorcode: [00220] The beam-balance sensor shutter could not be opened

Thermal2 Errorcode


Service Information	Either the monitor command bbs shutter (open\|close) or an internal API function attempted to open the beam-balance shutter. This error indicates that the beam-balance shutter could not be opened. A safety fault is the only reason that the beam-balance shutter cannot be opened.
Operator Action	Clear the safety fault.
Causes	A safety fault is preventing the beam-balance shutter from being opened.
Related Documents	COMMAND: bbs shutter (open\|close)
	COMMAND: bbs info


Possible cause		This indicates that the shutter could not be opened. Both the Host and the head control the shutter, and in this case, the host may be holding the shutter open or closed.

Suggested action		Turn on verbose for `BBS`. Check for other error messages (the shutter may be held by the host). Type the command: `bbs info`

Related Procedure(s)		Testing the shutter on a thermal 2 head