| Service Information | Failure determining the head information. The head information includes the firmware version, the serial number and the head model. | |
| Due to limitations of the Thermal 1.0 / 1.7x interface, the number of error codes that can be returned to the host are limited. Enabling the error translation level for the system subsystem will display a more specific error. | ||
| Operator Action | Call service. | |
| Causes |
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