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Remote Desktop View has No Service Shell Icons in System Tray


Product

  Service Shell

Operating system

 
  • Windows 2000


Symptoms

  The application used to connect to the remote desktop, specifically Microsoft Terminal Services, is not properly displaying the tray icons for Service Shell Host and Service Shell Client.

Cause

  This is a known problem. Service Shell is generally running correctly on the remote machine. You can verify this by looking in the Task Manager to see what is running.

Solution

  No solution for updating Service Shell 2.4SP1 or lower releases. Service Shell 2.5 release resolves this problem.

Technical contact(s)
 

José Delgado

Submitted by
 

Brian Holness

Date submitted
 

03 Jan 2003


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