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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Product |
Service Shell 2.5 SP1 and Service Shell 2.5 SP2 |
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Operating system |
All supported Windows® operating systems |
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Symptoms |
Unexpected results occur when using the Test Plot tool to plot a series after encountering an error or cancelling while imaging a previous test plot. |
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Cause |
Because imaging did not complete successfully, the correct values for the NVS parameters are not restored. |
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Solution |
Recommendation: Upgrade to Service Shell 2.6 or downgrade to Service Shell 2.5. Workaround: Use diag commands in the Monitor tool to re-enter the correct NVS values. |
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Technical contact(s) |
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Submitted by |
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Date submitted |
08 Nov 2004 |
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