Product

• Service Shell 3.4
• Service Shell 3.3
• DCAPI Server 2.0.8 and later

Operating system

Microsoft^® Windows^® 2003, XP, or Vista^™

Error

Six SideBySide system event log errors.

Symptoms

The errors appear every time Service Shell client or DCAPI starts.

Cause

Incorrect system DLLs in use by DCAPI

Solution

Download and install the folllwoing package from Microsoft:

http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en

A fix for these errors will be included in a future Service Shell 3.4 build.

Technical contact(s)

Jose Delgado

Submitted by

Ran Katzman

Date submitted

05 Jun 2007