Product

• Service Shell 2.6, Print Console 2.x, 3.x

Error

Program: d:\PrintConsole\bin\printconsole.exe
Fatal: The registry value Hkey_Local_Machine\Software\Creo\DopDeviceLog\CurrentRelease could not be read.
System error 2: The system cannot find the file specified

Symptoms

This error appears when Print Console or Service Shell is started.

Cause

The registry entry Hkey_Local_Machine\Software\Creo\DopDeviceLog\CurrentRelease is missing.

Solution

Reinstall Service Shell Host and Client software.

Technical contact(s)

Jose Delgado

Submitted by

Jose Delgado

Date submitted

03 May 2006