Product

Service Shell 2.6

Symptoms

When you use the TCP/IP wizard, a message indicates that the process ended with errors. The wizard was unable to ping the MCE device.

Cause

In Windows^® 2000, you must enter at least four addresses to create the pool of IP addresses using the netsh command, otherwise the command fails.

Solution

Enter four addresses for the IP pool.
Service Shell 2.6 SP1 will include this information in an operator message.

Technical contact(s)

Omar Jaber

Submitted by

Jose Delgado

Date submitted