Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Extremely slow access to UpFront database


Product

 

Kodak® UpFront® software

Platform

 

Microsoft® Windows® operating system

Operating system

 

Microsoft Windows 2000, Microsoft Windows 2003, and Microsoft Windows XP operating systems


Symptoms

 

Accessing the UpFront database is extremely slow.


Cause

 

A possible cause is that access to UpFront databases is slowed by the anti-virus software that is running on the site computers.


Solution

 

If the site's anti-virus software is causing the problem, reconfigure the anti-virus software so that it excludes the UpFront software folder and the UpFront databases folder.


Technical contact(s)
 

Anne Henry

Submitted by
 

Steve Withers

Date submitted
 

16 Apr 2007


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.