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Product |
Kodak® UpFront® software |
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Platform |
Microsoft® Windows® operating system |
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Operating system |
Microsoft Windows 2000, Microsoft Windows 2003, and Microsoft Windows XP operating systems |
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Symptoms |
Accessing the UpFront database is extremely slow. |
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Cause |
A possible cause is that access to UpFront databases is slowed by the anti-virus software that is running on the site computers. |
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Solution |
If the site's anti-virus software is causing the problem, reconfigure the anti-virus software so that it excludes the UpFront software folder and the UpFront databases folder. |
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Technical contact(s) |
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Submitted by |
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Date submitted |
16 Apr 2007 |
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