Product

• Prepare 2.1
• Prepare Pro 2.1
• Prepare 2.0
• Prepare Pro 2.0

Platform

Macintosh

Operating system

Mac OS 10.2.8 and later

Error

The last line in the messages window is Input path is not correct.

Symptoms

When you submit a PDF file to a Prepare hot folder or queue, the file fails and is automatically deleted. When you submit a PostScript file, it works fine.

Cause

The override existing files option is selected in Prepare preferences. When you do this, Prepare deletes the PDF file and reports the input path is not correct error because the file has been deleted.

Solution

Deselect the override existing files option in Prepare preferences.

Technical contact(s)

Todd Belcher

Submitted by

Eran Tadmor

Date submitted

26 Apr 2004