Applies to

Patch downloads using Fetch on a Mac client

Error String

You may get an error message like this:

Causes and Workarounds

This error was happening when a customer site downloaded patches from ftp.creo.com using Fetch from a Mac client. By default the “mode” is set to “Automatic”. This was the cause of the error.

Before re-downloading the patch(es), change a setting in Fetch: change the radio button to BINARY before downloading.

This will solve the problem. To ensure that the download was successful, try to unzip a file using the command prompt:
Type at cmd prompt: unzip -V <patchfile.ppu>
It deflates the patch. (If the download was unsuccessful you’ll get another error.)
Here is an example of a successfully deflated patch:

Technical Contact(s)

Peter Luongo

Date Submitted

25 Aug 2000