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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Macintosh | ||
Platform |
Macintosh OS | ||
Operating system |
Macintosh OS 9.x | ||
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Symptoms |
After entering your password to mount an AppleShare volume on a Mac OS 9.x client, the Chooser hangs, and eventually crashes with a "Connection unexpectedly broken" error when connecting to a Windows 2000 Server with Symantec AV v9.0.
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Cause |
Symantec Antivirus v9.0 when installed with Antivirus Email Tools Enabled (selected by default) SAV will conflict with SFM on the Windows 2000 Server.
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Solution |
Uninstall Symantec Antivirus and install it again with Antivirus Email Tools set to Unchecked. It is recommended that the customer follow the SAV Install Guideline. | ||
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Technical contacts |
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Submitted by |
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Date submitted |
23 Feb 2005 | ||