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TechPlanet DVD Version 7 N.2—10 Jul 2008
TechPlanet DVD Version 7 N.1—15 Feb 2008
01 Nov 2007: Localized RSS VPN documents now available More...
On November 1st, localized versions of the RSS VPN Product Bulletin and the RSS Client Online Help were made available on the RSS TechPlanet pages.
TechPlanet DVD Version 6 N.3—01 Nov 2007
20 Sep 2007: RSS TechPlanet site is now live! More...
On Sept 20th, the site is re-launched as Remote Support System (RSS). RSS information was previously found under the ServiceWire product pages on TechPlanet. The new site brings more information than ever before with much more to come. Users are now able to submit RSS troubleshooting information using the Submit Troubleshooting Info link.
07 Sep 2007: RSS VPN passes Gate 6 More...
September 4th Enterprise BDT approved RSS VPN for release to customers and is now available on TechPlanet and eCentral. The product bulletin is available on the Reference page.