Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Can't connect to Windows from OSX using SMB, alias could not be opened, original item not found


Product

  Windows servers (all versions)

Error

  The Alias could not be opened because the original item cannot be found

Symptoms

  Mac stations cannot connect to WIndows server using SMB

Cause

  Windows XP and Windows 2000 computers must have at least one [non-hidden] shared folder. Sharing drives only is not adequate in Mac OS 10.3.3. If you do not have a shared folder (directory), the above error will be reported when you attempt to connect from a Mac. Note: The share name must be 8 characters or less.

Solution

  Create a new share (or rename an existing share) that points to a folder, and ensure that the share name is 8 characters or less.

Technical contact(s)
  Derek Braendel
Submitted by
  Daniel Ortegon
Date submitted
  19 Aug 2005

    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.