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Keyboard or mouse not detected by Dell PowerEdge server at startup, keyboard failure error reported


Product

  All Dell PowerEdge servers with a USB mouse or keyboard

Component

  Keyboard, mouse

Error

  Keyboard failure error reported at startup

Symptoms

  Keyboard failure error reported at startup

Cause

  This appears to be a common, intermittent problem with Dell PowerEdge USB ports.

Solution

 

Use a different USB port on the server.


Technical contact(s)
 

Gary Tanaka

Submitted by
 

Gary Tanaka

Date submitted
 

03 Jan 2007


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