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How to rescue an AIT-2 tape stuck in the drive


Description

 This procedure describes how to remove an AIT-2 tape that has become stuck in the tape drive.

Product

 Prinergy

Symptoms

 An AIT-2 tape is stuck in the drive.

Cause

 Unknown

Solution

 
  1. Remove the AIT-2 tape drive from the tape library.
  2. Remove the top cover of the drive by unscrewing (use a small philips driver) the four screws on four corners, as shown in the following picture:
  3. Place the tape drive on the table top, and then power up the drive using a PC power supply.
  4. Watch for the tape to be unwound from the tape winding guides (see the following picture), and then as soon as the tape is unwound, power off the drive.
  5. Use a small flat-head screwdriver to slide out the tape, as shown in the following sequence:
    a.
    b.
    c.
    d.
    e.
  6. Put the cover on, as shown in the following picture:

Technical Contact(s)
 

Keith Chan


Submitted by
 

Richard Simms


Date Submitted
 

18 Jun 2002


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