Bug Report - Version 4.0.97 - Brisque Config Problem

Dov Vainer
30-Dec-01

The problem

Impossible to make new device in the Output Devices Config after restore the configuration that save in version 4.0.85 on top of version 4.0.97.10
The problem was simulated with the Trendsetter device but can happen also with most of the output devices.
In the Trendsetter config the results of the problem will be "System Error 801".

Permanent fix

Brisque Update version 4.0.97.15.

workaround # 1

upgrade the Brisque to version 4.0.97.10 by loading only the Brisque application (use "loading full software version" via scismit , first load the Utils Package from version 4.0.97.10 CD).

workaround # 2

In case that you already restore the config of ver 4.0.85 on top of version 4.0.97,
Load the Brisque application (use "loading full software version" from scismit ) and don't restore the config from dataVolume.

workaround # 3

In case that you must perform cold start to version 4.0.97.10 and need to restore the configuration of version 4.0.85.
After the cold start, restore all the configuration Packages one by one (selected by F4) ,except the OutputConfig package.

Note: in all cases save the config after the upgrade to prevent problem in the future.