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In Brisque 3.0.38 and 4.0, there are compatibility problems between Creo Print XT 2.2 and Quark 4.1.1


Product

  Brisque 3.0.38 Update CD2 and Brisque 4.0

Platform

 

Version 3.0.38:

  • E30 - Victory

  • 43P-140 - Tiger1
  • 43P-150 - Tiger2
  • F50 - Wildcat (2 and 4 CPUs)

Version 4:

  • E30 - Victory
  • 43P-140 - Tiger1
  • 43P-150 - Tiger2
  • F50 - Wildcat (2 and 4 CPUs)
  • 44P-170 - Hammerhead
  • 6F1 - Condor (2,4 and 6 CPUs)

Operating system

 

IBM AIX 4.2.1 or IBM AIX 4.3.3.


Error

 

“Could not find image 00XXXXXXX”


Symptoms

 

When using the APR Print mode in Creo Print XT,  the print command fails with the above error message.


Cause

  Creo Print XT 2.2 has a compatibility problem with QuarkXPress 4.1.1.

Note: QuarkXPress 4.1 works without any problems with the Creo Print XT 2.2.


Solution

  The problem is currently being evaluated by R&D. This problem is currently being evaluated by Creo and may be fixed in a future release.

Technical contact(s)
 

Eran Tadmor

Submitted by
 

Eran Tadmor

Date submitted
 

23 May 2000


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