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In Brisque 3.0.38, a slightly loose TSP causes Screen2Go to fail


Product

 

Brisque 3.0.38 revision 2, Screen2Go 1.15

Platform

 

44P-150

F50 - Wildcat (2 and 4 CPUs)

Operating system

 

IBM AIX 4.2.1


Component

 

TSP board


Error

 

System Error 109


Symptoms

 

The Screen2Go operation failed with the above system error 12 to 15 seconds after the process started.


Cause

  A slightly loose TSP board, but not loose enough for the system to fail on detection of the board.

Solution

 

Tighten the TSP board.


Technical contact(s)
 

Dov Vainer

Submitted by
 

Luis Alberto Diaz y Diaz (via Extranet Submit Troubleshooting Information form)

Date submitted
 

05 Mar 2002


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