Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


SYSINTR—establishing the problematic board slot number in Brisque


Product

 
  • All Brisque® versions
  • Brisque Serve
  • Timna Servers

Platform

 

All Brisque platforms

Operating system

 

IBM® AIX® 4.2.1, 4.3.3, 5.2


Error

  LABEL: INTRPPC_ERR
IDENTIFIER: DADF69E4

Date/Time:
Sequence Number: 373449
Machine Id: 0043C39A4C00
Node Id:
ripro2
Class: H
Type: UNKN
Resource Name: SYSINTR
Resource Class: NONE
Resource Type: NONE
Location: NONE

Description
UNDETERMINED ERROR


Symptoms

  If in errpt you get the following error:
LABEL: INTRPPC_ERR
IDENTIFIER: DADF69E4

Cause

 

Either:

  • System I/0 bus
  • Software program
  • Adapter
  • Device

Solution

 
  1. Perform problem determination procedures.
    Detail Data
    BUS NUMBER
    0000 00C2
    INTERRUPT LEVEL
    0000 000C
  1. Now establish the board slot number that is responsible for this error:
    INTRPPC_ERR is pointing to device with the INTERRUPT LEVEL number, which is written in the errorlog as a Hexadecimal number:

INTERRUPT LEVEL

0000 000C <--- C==12 in decimal.
  1. Convert the number to Decimal (12) and do the following :
    # lsdev -C|grep Bus
    record pcibuslist. Ex:
    # lsdev -C | grep Bus

pci0

Available 00-fef00000

PCI Bus

pci1

Available 00-fee00000

PCI Bus

# lsresource -al “pcibuslist” | grep 'Decimal number from above'
Ex:
# lsresource -al pci0 | grep 12

I

rot0

bus_intr_lvl

12

(A1)

N

siokma0

bus_intr_lvl_1

12

 

This indicates that probably the Rotation board (rot0) with interrupt level 12 is responsible for this error.
This error can indicate a problem with the device drivers for this device or a hardware problem.

  1. Run a full diagnostic on the machine, and then try replacing the suspected board.

Technical contact(s)
 

Lev Weissman

Submitted by
 

Lev Weissman

Date submitted
 

21 Jun 2001


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.