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BrisqueAgent 1.00.44 does not start after upgrading from an earlier version


Product

 

Brisque 4.0

Brisque Agent 1.00.44

Platform

 
  • E30 - Victory
  • 43P-140 Tiger 1
  • 43P-150 Tiger 2
  • F50 - Wildcat (2 and 4 CPUs)
  • 44P-170 Hammerhead
  • 6F1 Condor (2, 4, and 6 CPUs)

Operating system

 

IBM AIX 4.3.3


Symptoms

 

After you install BrisqueAgent, it doesn't start.


Cause

 

This can occur when you upgrade BrisqueAgent 1.0.044 from a version older than 1.0.030, and the current user doesn't have administrator privileges.


Solution

 
  1. Logout and login again as administrator.
  2. Reinstall the older version, then reboot.
  3. Remove the older version, then reboot.
  4. Install the new version (it will reboot automatically).

Technical contact(s)
 

Dov Vainer

Submitted by
 

Dov Vainer

Date submitted
 

14 Apr 2002


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