Product

• Brisque^® 5.0
• Brisque 4.x
• Brisque 3.x
• PS/M 7.x
• PS/M 8.0

Platform

• all Brisque platforms
• Macintosh^®

Operating system

• IBM^® AIX^® 4.2.2, 4.3.3, 5.2
• Mac OS^® 9 and X

Symptoms

When an entire image is viewed in the Display window of the Preview application, white vertical or horizontal lines appear on the image. The white lines disappear after you zoom in on the line.

Cause

This problem occurs when the Fit Preview to Window tool is used to display the entire image in the Display window.

Solution

In Brisque: On the Preview application toolbar, click the Preview 1:1 button and then click in the Display window to view the image at its actual resolution.

PS/M users who use PressTouch™ for Preview: Click the Zoom in button. The white lines disappear after you zoom in on the line.

Technical contact(s)

Viki Bar-on

Submitted by

Viki Bar-on

Date submitted

22 Oct 2002