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“Read Surface Error” appears when recovering data from Legato tapes


Product

 
  • Brisque™ Serve 4.0
  • Timna™ 3.0

Platform

 
  • E30—Victory
  • 43P–140—Tiger1
  • 43P–150—Tiger2
  • F50—Wildcat (2 and 4 CPUs)
  • 44P–170—Hammerhead
  • 6F1—Condor (2,4 and 6 CPUs)

Operating system

  IBM® AIX 4.2.1 or IBM AIX 4.3.3

Error

 

Read Surface Error


Symptoms

 

When you attempt to recover data from a Legato tape, an error appears.


Cause

 

The Legato tape is damaged.

 

Solution

To make the data usable, scan the data on the damaged tape into the Legato records, and then create a new ripro client (customer host name) in Legato nwadmin.

To recover the data from a damaged Legato tape:

At the AIX command line prompt, type scanner -c ripro -f 27 -v -N Archive.901 /dev/rmt4 -x uasm -rv -m /=/dataVolumes/lion1.5.0/archive.039/901, and press Enter.
The following table describes the items included in this command:

Item Description
-c ripro Name of client (customer server)
-f 27 Go to file -27.
You can type “-r 800” after this value, for example, “-f 27 -r 800”
-v Verbose mode, which displays more information on-screen
-N Archive.889 Saveset to be recovered.
Alternatively, you can type
“-S SSID”
/dev/rmt4 Name of tape drive
-x Legato flag enables additional commands to be entered on the same line
uasm Legato module for saving and recovering UNIX filesystem data
-r Rename conflicting files
-v Verbose mode, which displays more information on-screen
-m / Map file name. In this example, the value “/” specifies to map all files from root downwards.
/dataV.../../901 Path to which to restore file(s)

The output displays the recovery progress, as in the following example:

/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Art/Icon:0d
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Art/80558_JACKET2.eps
scanner: scanning file 27, record 900
scanner: scanning file 27, record 1000
scanner: ssid 7666: 96 MB, 1203 file(s)
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Art/281_44.2.eps
scanner: fn 27 rn 1059 read error The media surface is damaged.
scanner: Opened /dev/rmt4 for read
scanner: Opened /dev/rmt4 for read
scanner: Opened /dev/rmt4 for read
scanner: ssid 7666: NOT complete
scanner: ssid 7666: 96 MB, 1203 file(s)
(Indicates how many MB the SS contains)
scanner: done with 8mm 5GB tape ripro.archive.039
scanner: Rewinding...
(The cassette rewinds to the beginning)
scanner: Rewinding done

scanner: the following save sets continue on another volume: (System prompts for continuation)
client name save set save time level size files ssid S
ripro Archive.901 1/23/02 9:48 98788464 1203 7666 S
scanner: when next volume is ready, enter device name (or `q' to quit) [/dev/rmt4]? <CR>
scanner: no `NSR device' with the name of `/dev/rmt4' found
scanner: starting file number (or `q' to quit) [2]? 27
scanner: starting record number (or `q' to quit) [0]? 1200
scanner: continuing scan with tape on device `/dev/rmt4'
scanner: no `NSR device' with the name of `/dev/rmt4' found
scanner: Opened /dev/rmt4 for read
scanner: BSF EIO ignored
scanner: Opened /dev/rmt4 for read
scanner: Rewinding...
scanner: Rewinding done
scanner: Reading the label...
scanner: Reading the label done
scanner: scanning 8mm 5GB tape ripro.archive.039 on /dev/rmt4
scanner: volume id 25116 record size 98304
created 1/03/02 7:15:58 expires 1/03/04 7:15:58
scanner: setting position from fn 0, rn 1 to fn 27, rn 1200
scanner: searching for client(s): ripro
AND
save set name(s): Archive.901
scanner: scanning file 27, record 1200
scanner: out of sequence data for ssid 7666, expected 103932772, found 117771076
scanner: spawning `uasm -rv -m /=/dataVolumes/lion1.5.0/archive.039/901' for ssid 7666 (ripro:Archive.901)
scanner: ssid 7666: SYNCHRONIZED at 119 MB, 1205 file(s)
uasm: Unable to read checksum from save stream
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Art/
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/~~2f0003_15000_11F
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Quark/.rsrc/~~2f0003_15015_30F
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Quark/.rsrc/Lawn Doctor Brochure Final 2001
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Quark/.rsrc/
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Quark/~~2f0003_15015_30F
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20486 Lawndoctor/Client Quark/Lawn Doctor Brochure Final 2001
scanner: scanning file 27, record 1300
scanner: scanning file 27, record 1400
scanner: scanning file 27, record 1500
scanner: scanning file 27, record 1600
scanner: ssid 7666: 162 MB, 1247 file(s)

.
.
.
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/Set 1/20621 Commvault/20621 Commvault FOnts/.rsrc/MetaPluBolCap
scanner: ssid 7666: scan complete
scanner: ssid 7666: 2014 MB (of 2085 MB, 5248 file(s)) written

/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/JobstoArchiveA_L/
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/JobstoArchiveA_L/
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/ripro.2.1/
/dataVolumes/lion1.5.0/archive.039/901/dataVolumes/
/dataVolumes/lion1.5.0/archive.039/901/
scanner: Opened /dev/rmt4 for read
scanner: done with 8mm 5GB tape ripro.archive.039
scanner: Rewinding...
scanner: Rewinding done

Explanation of output:

  • The system reads 100 records at a time and discovers an error with file 27, record 1059.
  • Because the saveset is non-existent, the system prompts for the continuation of the saveset.
  • Skip approximately 200 records and continue. For example, specify file 27, record 1200.
  • When the system recovers the saveset, the scan completes. The system displays the size of the data that is written to the destination.

Technical contact(s)
 

Lev Weissman

Submitted by
Lev Weissman
Date submitted

16 Mar 2003


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