Product

• Brisque^® 4.1
• Brisque 4.0
• Brisque 3.0

Platform

• 43P-140-Tiger1
• 43P-150-Tiger2
• 44P-170-Hammerhead
• F50-Wildcat (2 and 4 CPUs)
• 6F1-Condor (2, 4, and 6 CPUs)

Operating system

IBM^® AIX^® 4.2.1 or IBM AIX 4.3.3

Symptoms

System errors appear in the errpt log, or disk failure occurs.

Examples of possible system errors include:
13E5F38 0516153603 P H LVDD I/O ERROR DETECTED BY LVM
9DBCFDEE 0516154303 T O errdemon ERROR LOGGING TURNED ON
192AC071 0516153503 T O errdemon ERROR LOGGING TURNED OFF
613E5F38 0516153503 P H LVDD I/O ERROR DETECTED BY LVM
3CFF4028 0516153503 U H hdisk3 UNDETERMINED ERROR
613E5F38 0516153503 P H LVDD I/O ERROR DETECTED BY LVM
3CFF4028 0516153503 U H hdisk3 UNDETERMINED ERROR
613E5F38 0516153503 P H LVDD I/O ERROR DETECTED BY LVM
3CFF4028 0516153503 U H hdisk3 UNDETERMINED ERROR
613E5F38 0516153503 P H LVDD I/O ERROR DETECTED BY LVM
3CFF4028 0516153503 U H hdisk3 UNDETERMINED ERROR

Cause

Defective SCSI cables used to connect the 73 GB external disk tower to the Brisque workstation cause system errors, or disk failure.

Solution

This problem was confirmed by the vendor and will be fixed immediately, and our stock will be replenished. However, if you experience these error messages with this configuration only, submit a request to Product Support for a replacement cable (part number 199D50465, Ultra VHDCI 68 to HPDB 68, 1.5 M). Currently, there are several good replacement cables available.
Note: In some cases, using the command fsck might help, however, it is recommended to replace the cable.

Part Identification

You can differentiate between a good cable and a defective cable by its screws. Good cables use steel screws without plastic covers, while defective cables have black plastic covers on the screws.

Technical contact(s)

Lev Weissman

Submitted by

Lev Weissman

Date submitted

29 Sep 2003