In Brisque 4.1, no plotter was connected (Error 5412)

In Brisque 4.1, error 5412 “no plotter was connected” appears during expose


Product		Brisque^® 4.1 All output devices (platesetters, imagesetters, and proofers)
Platform		All Brisque 4.1 platforms
Operating system		IBM^® AIX^® 4.3.3

Symptoms		When a job is submitted for expose without opening the template, error 5412 “`No plotter is connected`” appears.

Cause		When the device name that was used for the template is changed, and a job is submitted without opening the template or a job is resubmitted from the queue.

Solution		Whenever the device name is changed, there are two ways to solve the problem: You can open the template and save it with the new device name, or: You can restore the original device name. After the template is saved, the error will not appear when a job is submitted.

Technical contact(s)		Dov Vainer
Submitted by		Dov Vainer
Date submitted		28 Oct 2004