Product

• Brisque^® 5.0.61.xx
• All output devices (platesetters, imagesetters, and proofers)

Platform

All Brisque 5.0 platforms

Operating system

IBM^® AIX^® 5.2

Symptoms

When a job is submitted for expose or proof without opening the template, the error Queue server: Brisque cannot perform pipeline because the license doesn‘t exist appears.

Cause

When the name of the output device that was used for the template is changed, and a job is submitted without opening the template or the job is resubmitted from the queue, then the error message appears.

Solution

Whenever the device name is changed, there are 2 ways to avoid the problem:

• Open the template and save it with the new device name,
  or:
• Restore the original device name.

After the template is saved, the error will not appear when a job is submitted.

Note: In Brisque version 5.1.xx, the error message will be more informative and accurate.

Technical contact(s)

Dov Vainer

Submitted by

Dov Vainer

Date submitted

03 Jan 2005