Product

• Brisque^® 5.0
• Brisque Serve

Platform

• 44P–170—Hammerhead
• F50—Wildcat (2 and 4 CPUs)
• 6F1—Condor (2, 4 and 6 CPUs)
• 6E3
• 6E4

Operating system

• IBM^® AIX^® 4.3.3 or 5.2
• HELIOS 2.6

Symptoms

Sometimes when you try to mount certain Brisque volumes from a Macintosh^® computer, one of the following symptoms occurs:

• Login fails
• After login, you can’t mount the Brisque volume
• After mount, the system performs an automatic dismount

After restarting HELIOS, all volumes are usually unavailable (they are grayed out).

In /usr/adm/messages, messages such as the following appear:
Jun 9 09:55:20 ripro2 desksrv[14968]: illegal refcnt on close
Jun 9 09:55:20 ripro2 desksrv[14968]: open desktop on exit: d ^_, in use by
afpsrv, pid 41100
Jun 9 09:58:50 ripro2 afpsrv[53094]: OpenDesk: localhost: RPC: Timed out
Jun 9 09:58:57 ripro2 afpsrv[52954]: OpenDesk: localhost: RPC: Timed out
Jun 9 09:59:31 ripro2 afpsrv[15222]: CleanUpDesk: Server going down
Jun 9 10:00:01 ripro2 sendmail[42796]: My unqualified host name (ripro2)
unknown; sleeping for retry
Jun 9 10:01:01 ripro2 afpsrv[15222]: CleanUpDesk: Server going down
Jun 9 10:01:01 ripro2 sendmail[42796]: unable to qualify my own domain name
(ripro2) -- using short name
Jun 9 10:02:13 ripro2 afpsrv[53172]: OpenDesk: localhost: RPC: Timed out
Jun 9 10:02:48 ripro2 afpsrv[15222]: CleanUpDesk: Server going down
Jun 9 10:06:28 ripro2 afpsrv[44944]: OpenDesk: localhost: RPC: Timed out
Jun 9 10:08:12 ripro2 afpsrv[44120]: OpenDesk: localhost: RPC: Timed out
Jun 9 10:20:35 ripro2 afpsrv[10910]: unable to register afpsrv on tcp
Jun 9 10:20:35 ripro2 desksrv[11064]: unable to register desksrv on udp

Cause

The problem is caused by aging desktop files.

Solution

Restart the Brisque workstation.

Technical contact(s)

Lev Weissman

Submitted by

Allan Morrison

Date submitted

16 June 2004