Product

Brisque^® 5.x

Platform

All Brisque platforms

Operating system

• IBM^® AIX^® 5.2
• Mac OS^® X version 10.4

Symptoms

The Mac OS X v10.4 client fails to connect to a Brisque 5 client whose hostname contains uppercase letters—for example, timnaSMP.

Cause

A problem in the NetInfo Manager of Mac OS X v10.4, which occurs when lowercase letters are used.

Note: This problem did not occur with previous versions of Mac OS X.

Solution

There are two possible workarounds for this problem.

Workaround 1—rename the hostname in NetInfo manager:

1. Quit the Brisque 5 client.
2. Delete the current hostname from the NetInfo Manager.
3. Create a new hostname using only lowercase letters (for example, rename timnaSMP to timnasmp).
4. Connect the Macintosh station to the Brisque 5 client using the new hostname—timnasmp.

Workaround 2—adding hostname using vi:

1. Log in as root user (refer to the note below).
2. Using vi, open the /private/etc/hosts file on your Mac OS X station.
3. Add the Brisque 5 hostname and IP address to the file and save the file.

Note: Instructions for setting a root user on Mac OS X.

Technical contact(s)

Lev Weissman

Submitted by

Lev Weissman

Date submitted

19 Jul 2005