Product

Brisque^® 5.0.61 and 5.1.32

Platform

All Brisque platforms

Operating system

Mac OS^® X v10.4 (Tiger)

Symptoms

On Brisque 5.0.61/5.1.32 Macintosh^® client with Mac OS X 10.4, and Java^™ 1.5.0 (J2SE 5.0 Release 4), there are functionality problems, such as the preview process runs but nothing appears on the screen.

Cause

The problems appear after the automatic update of Mac OS X 10.4 from Java 1.4.2 to Java 1.5.0.

Solution

The new Java v1.5.0 (J2SE 5.0 Release 4) is not supported on Brisque 5.x clients. You need to roll back the Java software version to the previous version—1.4.2.

Important: Do not use the method proposed by Apple^® to revert to Java 1.4.2. Be sure to use the method provided below.

To revert to Java v1.4.2:

1. On your Macintosh workstation, open the Go menu.
2. From the Go menu, select Utilities.
3. Under Utilities, select Terminal.
4. In the Terminal window, check your Java version. Type:
   java —version
5. If Java 1.5 is installed, type:
cd /System/Library/Frameworks/JavaVM.framework/Versions
6. Type: ls to list all installed Java versions (1.3.1, 1.4.2, ... 1.5)
7. To remove the current JDK link, type: sudo rm CurrentJDK
   (you will be prompted for your root or admin password but nothing is visible when you type it).
8. Type: ls to verify that the current JDK file has been removed.
9. Recreate the link to your former Java version. Type:
   sudo ln —s 1.4.2 CurrentJDK
10. Make sure that you are on the right version. Type:
    java —version (it should say Java 1.4.2).

Technical contact(s)

Lev Weissman

Submitted by

Lev Weissman

Date submitted

24 Apr 2006