Product

Error

No error messages appear.

Symptoms

This problem can occur with newly created job ticket templates and migrated job ticket templates. After exiting Preview, the job goes into the Failed queue. No error messages appear.

Cause

Spaces in folder names.

Solution

Remove spaces in folder names. For example, change:
/dataVolumes/Brisque01.1.0/Hot Folders/TranslatePV/JOB1234_R1.job
to:
/dataVolumes/Brisque01.1.0/HotFolders/TranslatePV/JOB1234_R1.job

Note: Spaces and illegal characters in folder names and file names continue to be a published limitation in current releases of the Brisque workflow software, including version 5.

Technical contact(s)

Submitted by

Date submitted

08 Jul 2004