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Brisque Serve cannot communicate if its IP address contains a number zero


Product

  Brisque Serve 4.0.21

Platform

 
  • E30—Victory
  • 43P-140—Tiger1
  • 43P-150—Tiger2
  • F50—Wildcat (2 and 4 CPUs)
  • 44P-170—Hammerhead
  • 6F1— Condor (2,4, and 6 CPUs)

Operating system

 

AIX 4.3.3


Symptoms

 

If the IP address of a Brisque Serve contains a zero (for example, 10.0.23.5), the Brisque Serve cannot communicate through entx. Also, it may not be possible for you to check communication to the BrisquServe using the ping command.


Cause

  AIX APAR number IY19582 is missing.

Solution

 
  1. Install the following AIX lpps packages:
    • bos.rte.libc.4.3.3.54
    • bos.adt.prof 4.3.3.54
    The Upd_zero_IP_address patch is not listed in the Updates list.
  2. From the Brisque Serve 4.0.24 CD installation set, insert the AIX-add-on CD.
  3. From the AIX command line, mount the CD in the /mnt folder.
  4. Change folder by typing:
    cd /mnt/Upd_zero_IP_address_AIX_FIX.
  5. Type the command: smit install_latest.
  6. Enter the device current directory.
  7. Select the following files: bos.rte.libc.4.3.3.54 and bos.adt.prof.4.3.3.54.
  8. At the COMMIT software updates? prompt, select No.
  9. At the SAVE replaced files? prompt, select Yes.

Technical contact(s)
 

Lev Weissman

Submitted by
 

Lev Weissman

Date submitted
 

01 August 2002


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