![]()
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
|||
Product |
|
||
Platform |
|
||
Operating system |
IBM® AIX® 4.2.1, 4.3.3 |
||
|
|
|||
Symptoms |
After the tape barcode was changed, the tape mount failed because of a mismatch between the tape label and tape barcode in the Legato database. |
||
|
|
|||
Cause |
When the tape barcode was changed to a barcode that already existed in the Legato database, the inventory process failed to update the database. |
||
|
|
|||
Solution |
To work around the inventory problem, when changing the tape barcode, make sure to use a new barcode that doesn't exist in the Legato database. |
||
|
|
|||
Technical contact(s) |
|||
Submitted by |
|||
Date submitted |
28 June 2004 |
||