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Required DCOM objects are not present when installing WCS on a Variable Data Print server


Product

 

Kodak® InSite™ Variable Data Print 3.0

Platform

 

PC

Operating system

 

Microsoft® Windows®


Symptoms

 

The DCOM applications that are required when installing the Web Composition Server (WCS) on a Variable Data Print server are not present.

The following DCOM applications must be installed:

  • 000C101C-0000-0000-C000-000000000046
  • 1BE1F766-5536-11D1-B726-00C04FB926AF

To verify that these applications are installed, from the Start menu, select Run. Type dcomcnfg and click OK. In the Distributed COM Configuration Properties dialog box, on the Applications tab, verify that the two applications are listed.

If these applications are not installed, it is not possible to successfully install WCS.


Cause

 

The cause typically seems to be the Adobe® Flash® player. When the Flash player is installed for the first time, the required DCOM objects disappear.


Solution

 

Run the uninstaller for the Flash player. The required DCOM objects will reappear.

Strangely enough, if the Flash player is reinstalled a second time, it seems to have no effect on the DCOM objects. It seems to be only the first installation of the Flash player that causes the problem.


Technical contact(s)
 

Brian Laberge

Submitted by
  Brian Laberge

Date submitted
 

14 Sep 2007


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