Adobe InDesign Server, required for VDP systems, will not install successfully


Product		Kodak^® InSite^™ Variable Data Print, all versions
Platform		PC
Operating system		Microsoft^® Windows^® 2003

Error		`Summary Succesfully installed: 1 component(s): Shared Components Errors: 2 component(s): Adobe InDesign CS3 Server Component install failed Shared components Component install failed`

Symptoms		When attempting to install the Adobe^® InDesign^® Server on the VDP server, the InDesign Server installer fails with the above error message.

Cause		The InDesign Server installation will encounter problems if .NET2 Frameworks Service Pack 1 is installed on the server.

Solution		Remove .NET2 Frameworks Service Pack 1 from the server. Run the InDesign Server installer again. Reinstall .NET2 Frameworks Service Pack 1.

Technical contact(s)		Brian Laberge
Submitted by		Brian Laberge
Date submitted		11 Mar 2008