Product

Matchprint^® Virtual 5.x

Platform

Apple^® Macintosh^® computer

Operating system

Apple Mac OS^® X

Symptoms

The monitor is calibrated using Matchprint Virtual version 5.x, but the monitor falls out of calibration for no apparent reason. In Smart Review, a message appears in the lower-right corner, stating that the monitor is not calibrated.

Cause

Cause 1: The room temperature changed ±7°F or ±5°C after the monitor was calibrated.
Cause 2: The permissions for the operating system are corrupted.

Solution

Solution 1:

1. Relocate the monitor to a room that maintains a stable temperature, or relocate the monitor away from heating or air‑conditioning vents.
2. Calibrate the monitor again.
3. Disconnect the Matchprint Virtual calibrator (XRite DTP94) from the computer.

Solution 2:

1. In the Finder, select Applications > Utilities > Disk Utility.
2. Click Apple Disk Utility.
3. Click Repair Disk Permissions.
4. When the repair process is complete, close the Disk Utility dialog box.

Suggested keywords

monitors, Smart Review

Technical contact(s)

Kevin Kotorysnki

Submitted by

Bob Pirie

Date submitted

19 Mar 2008