Product

• Pandora^® 2.7
• Prinergy Powerpack^™ 2.3.1.3

Platform

Intel^®

Operating system

Microsoft^® Windows^® 2000

Error

Problem(s) adding new artwork file(s):
filename1.p1.pdf
filename2.p1.pdf

Symptoms

When Launching Pandora interactively from Prinergy^® Workshop on the primary server, an error appears in Pandora listing all the artwork in the job.

Cause

Pandora cannot resolve the artwork paths from the Prinergy job ticket because it assumes that these files are on a mapped drive.

Solution

Workaround: Map the Prinergy jobs volume as another drive on the primary server.

Technical contact(s)

Jordan London

Submitted by

Jordan London

Date submitted

11 Mar 2005