Symptoms |
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The computer on which you are running Pandora must have AppleTalk® Protocol installed. If you are using a Macintosh computer, AppleTalk is already installed, but if you are using a Microsoft Windows computer, you may need to install AppleTalk.
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Solution |
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Checking AppleTalk Protocol on a Windows 2000 Computer
Before installing AppleTalk Protocol, check whether it is already installed on your computer. Do not install AppleTalk Protocol if it is already installed, or problems will result.
To check whether AppleTalk is already correctly installed on a Windows 2000 computer:
1. From the Start menu, select Settings > Control Panel.
2. In the Control Panel window, double-click Network and Dial-Up Connections.
3. In the Network and Dial-Up Connections dialog box, double-click the connection you are currently using. Be sure to click the actual connection, not the link to create a new connection.
4. Click Properties. Check to see if AppleTalk Protocol is in the list in the Network and Dial-Up Connections Properties dialog box.
If AppleTalk Protocol is not in the list , skip the rest of this procedure and go ahead to Installing AppleTalk Protocol on a Windows 2000 Computer.
If AppleTalk Protocol is in the list, select it, and then click the Properties button.
If an error message appears when you click Properties, AppleTalk Protocol is not installed correctly. Remove AppleTalk Protocol and reinstall it (see Removing AppleTalk Protocol from a Windows 2000 Computer).
5. Under Default Zone, check the list to verify that you can see the zones in the network, and that the correct zone is selected. If you can, AppleTalk is correctly installed. Click Cancel, and then click Cancel in the Network dialog box.
Or:
If the zones in your network do not show up under Default Zone, AppleTalk Protocol is not installed correctly. Remove AppleTalk Protocol and reinstall it (see Removing AppleTalk Protocol from a Windows 2000 Computer).
Removing AppleTalk Protocol from a Windows 2000 Computer
If an error message appears when you click the Properties button with your connection selected, you may want to remove AppleTalk Protocol and reinstall it.
1. From the Start menu, select Settings > Control Panel.
2. In the Control Panel window, double-click Network and Dial-Up Connections.
3. In the Network and Dial-Up Connections window, double-click the connection you are currently using.
4. Click the Properties button.
5. Select AppleTalk Protocol, then click the Uninstall button.
6. In the Warning dialog box, click the Yes button to confirm that you want to remove AppleTalk Protocol.
7. Click the Yes button to restart the computer.
Installing AppleTalk Protocol on a Windows 2000 Computer
After verifying that AppleTalk Protocol is not installed on the Windows 2000 computer, perform the following procedure to install AppleTalk Protocol.
1. From the Start menu, select Settings > Control Panel.
2. In the Control Panel window, double-click Network and Dial-Up Connections.
3. In the Network and Dial-Up Connections dialog box, double-click the connection you are currently using.
4. Click the Properties button.
5. Click the Install button.
6. Select Protocol.
7. Click Add.
8. Select AppleTalk Protocol.
9. Click OK.
AppleTalk Protocol should appear in the list in the Network and Dial-Up Connection Properties dialog box. Verify that the default zone appears in the Default Zone list (see Checking AppleTalk Protocol on a Windows 2000 Computer.
10. Click Close.
11. Click Close again to exit the Control Panel window.
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