Product

Pandora^® 1.5 and later

Operating system

Windows^® 2000

Symptoms

Pandora starts in stand-alone mode, but fails to launch interactively from Prinergy.

Cause

There is a conflict with running Pandora on a machine that has NSF HummingBird client installed. If a NSF volume is mounted on the machine, this causes Pandora to become unstable.

Solution

Unmount any NSF volumes before running Pandora.

Technical contact(s)

Mishon Eberly

Submitted by

Mishon Eberly

Date submitted

14 Jan 2003