Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS



An Exported Resource Is Hidden When You Attempt to Import It into Another ShopMap Palette


Product

 

Pandora® All

Operating system

 

Macintosh®


Symptoms

 

If you export a resource without a .XML extension from the ShopMap palette, the resource is hidden when you attempt to import it into another instance of the ShopMap palette.


Cause

 

This is a known problem.


Solution

 

There are two workarounds for this problem.

Workaround 1:
Include a “.XML” extension in the resource name.

Workaround 2:
When you import the resource, go up one folder level, then return to the folder to which you exported the resource.


Technical contact(s)
 

Mat Gessel

Date submitted
 

04 Mar 2003


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.