Product

Pandora^® 2.0, Prinergy Powerpack

Operating system

Macintosh^® & Windows^®

Symptoms

Complete Title: Powerpack: Editing a job causes Pandora to RIP artwork even if thumbnails are created in Prinergy

In Prinergy PowerPack, editing a job causes Pandora to RIP artwork even when thumbnails are created in Prinergy, resulting in very slow preview times.

Cause

This is a known problem in Prinergy 2.1.0.12.

Solution

Updating Prinergy from v. 2.1.0.12 to 2.1.0.16 fixes this problem.

Technical contact(s)

Mat Gessel

Submitted by

Mat Gessel

Date submitted

28 Jul 2003