Product

Pandora^® All, Prinergy

Operating system

Macintosh^® & Windows^®

Error

Could not parse layout plan. Failed to import layout. Message from Extreme: Import/Export:import failed processing


Symptoms

This is an intermittent error that occurs on Prinergy 2.1 and later. The error message appears when working in Interactive mode and during the Import process of the Panodra layout into Prinergy Workshop.

Cause

This is a known problem in Prinergy and does not appear to be caused by Pandora.

Solution

Stop and start Import/Export JTP in the Prinergy Administrator window.

Technical contact(s)

Sandy Wong

Submitted by

Sandy Wong

Date submitted

28 Aug 2003