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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Product |
Pandora® 2.6 |
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Operating system |
Mac OS® X |
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Error |
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Symptoms |
Complete Title: Incomplete Java installation on some Mac OS X 10.3 (Panther) systems. Pandora may not start correctly, or an error message may appear. There is a known problem with starting Java® applications after upgrading to Mac OS X 10.3 (Panther). The application icons may appear in the dock, followed by an application hang, or an error message may appear from Terminal or Console. |
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Cause |
The Panther installer fails to properly update the JavaVM.framework during an upgrade install of Panther. The problem occurs only on systems on which the QuickTime for Java Update v6.4 on Mac OS X 10.2 (Jaguar) is installed. Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1_01-99) Java HotSpot(TM) Client VM (build 1.4.1_01-27, mixed mode) The output from this command on a system with the described problem is: HotSpot not at correct virtual address. Sharing disabled.
java version "1.4.1_01" Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1_01-69.1) Java HotSpot(TM) Client VM (build 1.4.1_01-24, mixed mode) |
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Solution |
Apple® has released a new updater that fixes this problem. To download the updater, see Java Update v.1.4.1(Panther):Information and Download on the Apple Web site. This Web page contains additional information about the problem, as well as links to the updater. |
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Technical contact(s) |
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Submitted by |
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Date submitted |
12 Nov 2003 |
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