Product

Pandora^® 2.5.1

Operating system

Microsoft^® Windows^®

Symptoms

Complete Title: The Pandora 2.5.1 patch installer creates a new Pandora 2.5 folder instead of updating an existing installation of Pandora

When installing the Pandora 2.5.1 patch, the installer wizard by default selects the Pandora 2.5 folder. When you click the Next button, the installer creates a new folder called Pandora 2.5 and the original installation of Pandora 2.5 is not updated. The result is two folders called Pandora 2.5, and the original installation of Pandora 2.5 is not updated.

Cause

This is a known problem with the Pandora 2.5.1 patch installer.

Solution

Manually select the existing installation of Pandora 2.5 when installing the Pandora 2.5.1 patch.

This problem is fixed in the Pandora 2.5.2 patch installer. The Pandora 2.5.2 patch includes the fixes that are in the Pandora 2.5.1 patch, so you can update from Pandora 2.5 to Pandora 2.5.2 without installing the Pandora 2.5.1 patch.

Technical contact(s)

Mat Gessel

Submitted by

Mat Gessel

Date submitted

18 Nov 2003