Product

Pandora^® All

Operating system

Microsoft^® Windows^® 2000

Error

Print Failed
Unable to create PDF output file.
Unable to create PDF output file.
Error creating surface of imposed PDF flat
Error loading PDF Document
PDF file is not found.: ‹path name› ‹filename›

Symptoms

If the artwork for a Pandora job is in a mapped folder, Pandora quits unexpectedly when you try to print the job to a PostScript^® file or to an output device. If you try to print to PDF, an error message appears.

Cause

This is a known problem.

Solution

To work around this problem, map the volume instead of the folder in which the art is stored.

Technical contact(s)

Mat Gessel

Submitted by

Mat Gessel

Date submitted

21 Nov 2003