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Unable to save Pandora Layout back to Prinergy Powerpack


Product

 
  • Prinergy Powerpack®
  • Pandora® all versions

Platform

  Macintosh®

Error

 

Error writing job file.
Unable to save Job data into file:
PDF file is not found:


Symptoms

 

After launching Pandora from Prinergy Workshop, you cannot save the layout back to Prinergy.


Cause

 

The AppleTalk® path name length restriction of 31 characters prohibits Prinergy from importing the file.


Solution

  Update the file name of your Prinergy files to be less than 31 characters including the minimum seven characters that Prinergy appends to any filename; for example: .p1.pdf. Many special characters in European languages use two characters to represent one.

Technical contact(s)
 

Jordan London

Submitted by
 

Jordan London

Date submitted
 

11 Nov 2004


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