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Prinergy Evo cannot import PJTF files output from Pandora


Product

 
  • Pandora® 2.7
  • Prinergy® Evo 1.1
  • Prinergy Evo 1.2

Operating system

 

Windows® 2000, Windows 2003, or Windows XP Service Pack 1


Symptoms

 

Prinergy Evo 1.1 and Evo 1.2 will not accept PJTF files output by the Windows version of Pandora 2.7 that reference files on network shares.


Cause

 

Incorrectly formatted SSiNetFolder field in PJTF output file.


Solution

 

Workaround: Use the Macintosh version of Pandora 2.7, place the referenced files on a local drive, or upgrade to Pandora 2.8.


Technical contact(s)
 

Jordan London

Submitted by
 

Jordan London

Date submitted
 

25 Oct 2005


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