Prinergy Workshop overview

Viewing the Workshop Log File | Increasing the Log Details | Editing User Preferences | Re-prebinding the Application

Viewing the Workshop Log File

The Workshop log file is <username>.Wshop.log, and is located at:

• Mac: MacHD\Users\<CurrentUser>\Library\Application Support\Kodak\Workshop
• PC: C:\Documents and Settings\<CurrentUser>\Application Data\Kodak\Workshop

To see what's happening without looking in the log file, open Console on the Mac computer: Applications\Utilities\Console.

Increasing the Log Details

If the information in the log isn't detailed enough, increase the details by performing the following steps:

1. Back up the Login.props file. For example, make a copy called Login.props.original.
2. Open the Login.props file in a text editor and make the following changes:

UWSP.CORBADiagnosticLevel=2
UWSP.Log.LogToFile=1
UWSP.DebugLevel=1
UWSP.IdlOpTrackerDebugLevel=2
3. Delete the current <username>.WShop.log.
4. Start Workshop.
5. Reproduce the problem.
6. Review the <username>.Wshop.log.

Editing User Preferences

The user preferences file is <username>.props, and is located at:

• Mac: MacHD\Users\<CurrentUser>\Library\Application Support\Kodak\Workshop
• PC: C:\Documents and Settings\<CurrentUser>\Application Data\Kodak\Workshop

To change the default visible columns for a new user, replace the <username>.props file in one of the following ways:

• Swap in a file from a Mac computer where the user has already logged in and set the columns as desired.
• Swap in a file from another user who has already set the columns as desired. You must rename the file appropriately.
• Open the <username>.props file in a text editor and remove undesired entries from the line: UWSP.JobFinder_JobTableViewPanel.ColumnOrder.

Re-prebinding the Application

There are some unconfirmed anecdotes that re-prebinding the applications on the Mac computer can eliminate non-reproducible Workshop oddness. This seems like a long shot, but you may want to try the following steps:

1. On the Mac computer, select Applications\Utilities\Terminal.
2. In Terminal, type sudo update_prebinding.
   A message appears asking for the administrator username/password.
3. Close Terminal.