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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
Platform |
Server: Dell or Data General all; Client: PC |
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Operating system |
Server: Windows NT or 2000; Client: Windows |
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Error |
home share not mounted |
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Symptoms |
You cannot open a job that was previously created, and Workshop reports "home share not mounted", although you can still create and open new jobs without errors. This problem only occurs on a PC, and if you had to recreate the AraxiVolume shares. |
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Cause |
AraxiVolume shares are case-sensitive. The share might have been renamed or recreated with a slightly different name (for instance with an upper-case rather than a lower-case letter). When Workshop looks for that job in the database, it can’t recognize the changed name. | |
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Solution |
1) Delete the share name. 2) Recreate the share name, ensuring that it matches the old share name. Remember that share names are case-sensitive. Permanent fix: |
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See also |
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Keywords |
networking, workshop |
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Technical contact(s) |
Simon Chen |
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Submitted by |
Sinisa Nojkovic |
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Date submitted |
10 Apr 2002 |
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