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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1 | |
Platform |
Server: Dell or Data General all; Client: PC or Macintosh |
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Operating system |
Server: Windows NT or 2000; Client: Windows or Macintosh |
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Error |
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Symptoms |
***Applies to Prinergy 1.1.*** Optimizer crashes while refining a file with colors named with non-ASCII characters. |
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Cause |
The file being refined contains a color name that consists of non-ASCII characters, for example, accented characters commonly used in European languages. | |
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Solution |
A. Change the color name in the source application, using only ASCII characters (a-z, A-Z, 0-9, space, _, etc.). Do not use accented characters. B: Update to Prinergy 2.0. To update a Prinergy system, Request Support Online. Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
optimizer, refiner |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
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Date submitted |
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