Product

Platform

Server: Dell or Data General all; Client: PC or Macintosh

Operating system

Server: Windows NT or 2000; Client: Windows or Macintosh

Error

Symptoms

***Applies to Prinergy Connect, Powerpack, Direct, Satellite, depending on installed configuration.***

If LIVEVault is installed on the same server as Archiver and a job purge is started, the purge fails to delete imposition plan folders even when there are no files in the folders.

The Purge failed with the following error:

W 20Jun00 14:47:51.406-EDT [513.464] YCS253-134 ARAXI PPurgeJTP.main PJTP_PurgeJTP.cpp(665): 2 errors encountered while deleting job folder '\\YCS253-134\AraxiVolume_YCS253-134_G\Jobs\kodak approval test'

Y 20Jun00 14:47:51.421-EDT [109.320] YCS253-134 ARAXI PTaskD.XCON_JobSub::XCON_Callback::run HLOG_LogToHistory.cpp(167): The directory \\YCS253-134\AraxiVolume_YCS253-134_G\Jobs\kodak approval test\System\SubPages will not be purged. The directory contains files that were not archived or purged.

Y 20Jun00 14:47:51.531-EDT [109.320] YCS253-134 ARAXI PTaskD.XCON_JobSub::XCON_Callback::run HLOG_LogToHistory.cpp(167): The directory \\YCS253-134\AraxiVolume_YCS253-134_G\Jobs\kodak approval test\UserDefinedFolders\source will not be purged. The directory contains files that were not archived or purged.

Cause

Solution

Un-install LIVEVault from the server.

Permanent fix:

See also

Keywords

archiver - purge

Technical contact(s)

Amy Chan

Submitted by

Amy Chan

Date submitted