Product

Platform

Intel

Operating system

Windows NT

Error

Symptoms

Cause

Solution

This workaround describes the procedure for Prinergy 1.1 to:

- Migrate from a Faststor 7 to a Faststor 22, or vice versa

- Migrate from a Faststor tape library to an ATL tape library, or vice versa

- Migrate from a single end SCSI archiving device to a differential SCSI device, or vice versa

If upgrading from a single DLT drive to a tape library or vice versa, please refer to another procedure.

There are three steps involved in performing the upgrade/changing of the archiving device. First, use the Archiver Config Wizard to remove the archiving device. Second, re-install the new archiving device. Third, change two registry settings to the appropriate value of the device only if upgrading the drive for the device.

NOTE: If you disconnect the device before running Step A below, the Config Wizard won't be able to remove the device properly. Re-connect the device and make sure it is ON before running the Config Wizard.

STEP A: Removing the archiving device

To remove the archiving device:

1. Start the Archiver Config Wizard by selecting Start\Program\Prinergy\Archiver Config Wizard.

2. Select the type of archiving device you would like to configure.

3. Remove the detected DLT tape library or DLT drive.

4. Remove the changer device(s) that are configured in the system. The Archiver Config Wizard will remove the detected DLT device and remove the ERSM services.

5. Finish.

6. Shut down the system and disconnect the existing archiving device and re-connect with the new device.

WARNING: When changing device from a single end SCSI to a differential device, you need a different SCSI card and terminator.

7. Power on the device, then power on the system.

STEP B: Re-installing the archiving device

To re-install the archiving device:

1. Start the Archiver Config Wizard by selecting Start\Program\Prinergy\Archiver Config Wizard.

2. Select the type of archiving device you would like to configure, either a stand-alone DLT drive or a DLT Tape Library.

3. Add the selected device.

4. Select the changer device(s) that are configured in the system. The Archiver Config Wizard will add the detected DLT device, and add the ERSM services.

5. Enter the name for the selected device. Use the default name such as “DLTTape0� for the first drive detected. If there are multiple drives in the library, it will detect all the devices and add them one at a time.

6. Finish.

If the Archiver JTP and Purge JTP get stuck on starting up, remove both JTPs and then add them back in.

If upgrading the drive or changing the drive capacity, follow Step C.

STEP C: Updating the registry

1. Change the key value for DeviceType in the registry.

2. Start regedt32 by selecting HKLM\Software\Creo\Arch PVR 0, selecting DeviceType, and setting it to the appropriate type as listed below:

· DLT2000 = 1

· DLT4000 = 2

· DLT7000 = 3

· DLT8000 = 4

3. Change the key value of LibraryMediaType in the registry.

4. Select HKLM\Software\Creo\PlateMaster1.2\Archive and change the LibraryMediaType to the appropriate devicename.

Permanent fix:

See also

Keywords

archiver configuration

Technical contact(s)

Amy Chan

Submitted by

Amy Chan

Date submitted